Welcome

CONTACT INFORMATION

Jewels2LiveBy

Tracy Carothers
#803 - 621 Eighth St.
New Westminster, BC
V3M 4S5 Canada

Payments

Payment Policy: I accept Visa and Mastercard as well as through Paypal. All payments are in US Dollars.

Shipping

Shipping and Handling: I ship via Canada Post. Domestic shipping First Class mail.

Other shipping methods available upon request.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Return Policy: If you are not totally happy and satisfied with your purchase I will refund your payment no questions asked. You must contact me the day of receipt for an RMA (return merchandise authorization) number. Items must be returned in the original packaging and same condition as received within THREE (3) days of receipt and provide the tracking number for verification the day it is shipped. When the item is received as stated, your payment will be refunded via the method of payment.

Additional

Please Note: There will be a 10% restocking fee and return shipping is non-refundable.

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